TERMS AND CONDITIONS

Thank you for shopping at ZCLUXURY.COM. These Terms of Use (the “Terms”) apply to our website, including ZCLUXURY.COM, and govern the use of and access to our software, technology, and related services (collectively, the “Services”). By accessing or using the Services, or clicking a button or checking a box marked “I Agree,” “Create Account,” or similar, you confirm that you have read, understood, and agree to be bound by these Terms. You also consent to the collection and use of your information as outlined in the ZCLUXURY Privacy Policy, as well as the Returns and Refund Policy and Orders and Shipping Policy, each incorporated by reference. These Terms apply to all visitors, users, and anyone who registers for or otherwise accesses the Services (“Users”). If you do not agree with these Terms or our Privacy Policy, you should not use the Services.

To the extent that we offer Services through localized versions of our website, the terms appearing at www.zcluxury.com  will govern in cases of omissions, ambiguities, or translation inconsistencies.

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A MANDATORY INDIVIDUAL ARBITRATION CLAUSE AND A CLASS ACTION/JURY TRIAL WAIVER, WHICH REQUIRE DISPUTES TO BE RESOLVED THROUGH ARBITRATION RATHER THAN JURY TRIALS OR CLASS ACTIONS.

WARNING: CERTAIN PRODUCTS AVAILABLE THROUGH THE SERVICE MAY PRESENT RISKS. YOU AGREE TO READ ALL WARNINGS PROVIDED WITH ANY PURCHASED PRODUCT AND TO EXERCISE CAUTION. ALL PURCHASES ARE MADE AT YOUR OWN RISK, AND ZCLUXURY IS NOT RESPONSIBLE FOR PRODUCT-RELATED ISSUES.

1. Use of the Services

You may use the Services only in accordance with these Terms and our Privacy Policy.

License to Use

Subject to these Terms, ZCLUXURY grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial use only. Any products ordered via the Services are for private use and not for resale. ZCLUXURY reserves all rights not expressly granted in these Terms and may revoke this license at any time.

Email Communications

By registering, you consent to receive email communications from ZCLUXURY related to the Services, including legal notices, updates, and promotional offers. You may opt out by contacting info@zcluxury.com or selecting “Unsubscribe” in our emails.

Prohibited Activities

You agree not to use the Services for any unlawful activity or any purpose that infringes the rights of ZCLUXURY or others. Specifically, you may not:

Transmit unauthorized or harmful content.

Introduce malware, viruses, or other malicious code.

Gain unauthorized access to our systems.

Impersonate any person or misrepresent your identity.

Engage in fraudulent transactions.

Collect or harvest personal data from other Users.

Use the Services for commercial resale.

Account Responsibilities

You are responsible for maintaining the security of your account. You must provide accurate and updated account information. ZCLUXURY is not liable for unauthorized access to your account.

Service Modifications & Termination

We may modify, suspend, or discontinue the Services at any time, with or without notice. ZCLUXURY may terminate or suspend your access if you violate these Terms.

2. Membership Eligibility

The Services are available to Users aged 18 and older who have not been suspended or removed. By registering, you confirm that you meet these requirements. ZCLUXURY reserves the right to revoke memberships at its discretion.

3. Orders, Payments & Returns

Order Placement

By using the Services, you agree to our Orders and Shipping Policy, available at www.zcluxury.com/shipping.

Payments

We accept various payment methods, including Mastercard, Visa, American Express, and JCB. Payments are processed via third-party providers and subject to their terms.

Shipping & Returns

Products will be shipped per our Shipping Policy at www.zcluxury.com/shipping.

4. Proprietary Rights & Content

Intellectual Property

All Services, software, and content provided by ZCLUXURY are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from our content without permission.

User-Generated Content

If you submit content (reviews, images, feedback, etc.), you grant ZCLUXURY a non-exclusive, royalty-free, perpetual, and transferable license to use, display, and distribute such content.

5. Limitations of Liability & Disclaimers

No Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” ZCLUXURY MAKES NO WARRANTIES REGARDING ACCURACY, RELIABILITY, OR AVAILABILITY OF THE SERVICES. WE DISCLAIM ALL IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZCLUXURY IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THE SERVICES OR PURCHASED PRODUCTS.

International Use

Users outside the United States are responsible for complying with local laws. ZCLUXURY is not liable for international compliance.

6. Dispute Resolution & Governing Law

Arbitration Agreement

By using the Services, you agree to resolve disputes through binding arbitration rather than litigation. You waive rights to jury trials or class actions.

Governing Law

These Terms are governed by the laws of New York, USA, without regard to conflict-of-law principles.

7. Miscellaneous

Policy Updates

We may update these Terms. If significant changes occur, we will notify you via email or website updates.

Contact Information

For inquiries about these Terms, contact us at info@zcluxury.com